BoR Daily Digest |Twitter & Amex, Amazon’s Top Reputation, Top 10 Most Innovative Companies, Multichannel Retail, Hermes Strong Performance


Twitter and Amex to let you pay with a hashtag –

“Twitter is getting into e-commerce. It’s now possible to buy goods online in two steps by tweeting a special hashtag. The new collaboration between Twitter and American Express will turn the social media service into a shopping cart. American Express members who sign up will be able to buy products by mentioning the appropriate hashtag in a tweet. The @AmexSync account will tweet back with a confirmation hashtag.”

Amazon Beats Out Apple For The Best Reputation Among U.S. Consumers, Says Harris; Google Comes Fourth –

“A little victory both for Amazon and the world of virtual commerce, today: the online retailer has topped the rankings for best reputation in a poll of 14,000 U.S. consumers, according to Harris Interactive. Apple, which was last year’s winner, slipped down to number-two. At number four, Google was the other tech company to make the top-five in the Harris Poll, now in its 14th year, with Disney (#2) and Johnson&Johnson (#5) rounding out the close list.”

The world’s top 10 most innovative companies in retail –

“This year world’s top 10 most innovative companies in retail is made of: 1. Nike, 2. Burberry, 3. 7-eleven, 4. Sephora, 5. Everlane, 6.  Black Milk Clothing, 7. Svpply, 8. Crate & Barrel, 9. MakerBot, 10. Uniqlo”

Online Shoppers Say Multichannel Retail Spending Isn’t A Zero-Sum Game –

“Retailers trying to keep pace with evolving consumer behavior shouldn’t necessarily worry that offering an additional shopping channel will cannibalize sales from existing channels, according to results from a survey from PricewaterhouseCoopers (PwC). The study finds 58% of online shoppers surveyed across 11 markets (56% in the US) said they have spent more with their favorite retailer since they started shopping across multiple channels.”

Hermes Says 2012 Profitability at Record as Sales Up 23% –

“Hermes International SCA said 2012 profitability reached a record level as sales rose 23 percent, driven by demand for its $10,000 Birkin bags in markets across the globe.[…]Growth at the maker of Kelly bags is in contrast to larger rival and Hermes stakeholder LVMH Moet Hennessy Louis Vuitton SA, which last month reported stagnant growth at its fashion and leather-goods unit. Hermes exerts more control over sales by limiting the supply of its handbags amid strong demand, according to Exane BNP Paribas analyst Luca Solca.”




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